Information
At Thompsons Residentials, we pride ourselves on our adaptability and commitment to excellence in every aspect of our cleaning services. Explore what we have to offer and how we can contribute to a sparkling clean home for you.
Frequently asked questions
It all began with a simple idea fueled by a deep passion for clean spaces. As a Sydney-based cleaning business, Thompsons Residentials prides itself on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence and a hassle-free experience for our valued customers.
Do I need to supply equipment?
No, Thompsons Residentials provides all necessary cleaning equipment and supplies for our services. You don't need to worry about a thing!
How does the travel charge work?
Our travel charge is 75c per km, calculated one way from our base to your location.
What should I do before a clean?
For the best results, we recommend tidying up personal belongings and ensuring any valuable or fragile items are secured. This allows our team to focus purely on the cleaning.
How can I book a cleaning service?
You can easily book a clean through our website's "Book Online" section. Simply select your desired service, date, and time, and follow the prompts to complete your booking and payment.
What payment methods do you accept?
We accept upfront payments through our secure online booking system, making the process seamless and convenient for you.
What should I know after a clean?
Be cautious as floors could still be wet immediately after a clean. Please allow adequate drying time to prevent slips or streaks.
Can I customize my cleaning service?
Absolutely! While we offer standard packages, we are happy to discuss custom cleaning needs. Please contact us directly for bespoke services.
Beyond the ordinary clean
This is where our journey to a pristine home begins. Get to know Thompsons Residentials and our commitment to quality and great service. Join us as we make your living spaces shine. We're glad you're here to be a part of our story.